We take our personal data responsibilities very seriously and we only use your personal data where we have a lawful basis to use it.
Owner & Data Controller:
Hello Sunday Ventures SL,
C/ dels Sequiers, No 2 C.P 46185 Valencia
Owner Contact email:
Personal Data we collect from you:
Among the types of Personal Data collected by this Website, whether by itself or through third parties, there are: Cookies; Usage Data; first name; last name; gender; date of birth; phone number; email address; password; country; User ID; billing address; shipping address; data relating to the point of sale; various types of Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); geographic position.
Complete details on each type of Personal Data collected are provided in the relevant sections of this policy or by explanation texts displayed prior to the collection of Data. Personal Data can be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website or Hello Sunday to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are not required to provide this Data and this will not impede the functioning of the Service.
Methods of processing
The Owner takes appropriate security measures to prevent the unauthorized access, disclosure, modification or destruction of the Data.
Data processing is carried out using computers and/or IT enabled tools, following organizational procedures related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users in the event of one of the following:
Users have given their consent for one or more specific purposes. Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European or UK data protection law; provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof; processing is necessary for compliance with a legal obligation to which the Owner is subject; processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
How long we store your data for:
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as is needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period when the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. The right to access, deletion, rectification of and the right to data portability cannot be enforced after expiration of the retention period.
Where your personal data is stored:
All information you provide to us is stored on a secure server.
We will keep all your information secure by taking appropriate technical and organizational measures against unauthorized or unlawful processing and against its accidental loss or damage.
Unfortunately not all information passed over the internet is completely secure. Any transmission is at your own risk and we cannot guarantee the security if data transmitted to our site. Once information is received by us we will use the strict security procedures outlined in this policy to prevent unauthorized access.
Payment transactions are made using payments providers. All credit/debit card transactions on our site are processed using a secure online payment gateway that encrypts your card details and cannot be accessed by us.
Our employees who have access to your information are obliged to respect the confidentiality and security of your personal data.
How we use your personal data:
We work with the following data processors to carry out our fulfillment & marketing activities:
Shopify in relation to processing and fulfilling your order.
The Full Works in relation to process your delivery
Facebook in relation to social customer audience segments
Use of first party data (cookie data, email addresses) to build custom audiences on Facebook and Instagram
Use of first party data (cookie data, email addresses) for use on Google Ads, to find out more about how Google uses this data please refer their policy here
HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES
Many websites and apps use Google services to improve their content and keep it free. When they integrate our services, these sites and apps share information with Google.
For example, when you visit a website that uses advertising services like AdSense, including analytics tools like Google Analytics, or embeds video content from YouTube, your web browser automatically sends certain information to Google. This includes the URL of the page you’re visiting and your IP address. We may also set cookies on your browser or read cookies that are already there. Apps that use Google advertising services also share information with Google, such as the name of the app and a unique identifier for advertising.
Klaviyo for opt-in email newsletters and analytics/insights tracking
JudgeMe to ask for post purchase feedback and reviews
We do not forward any information to these parties for promotional purposes
Email marketing communications
By signing up to our newsletter and opting for marketing news at the account set-up stage, you are consenting to receive newsletters from us or to receive other targeted and relevant promotional communications. At any time, if you wish to stop receiving these emails we offer you the option to opt-out of this service via the unsubscribe link at t
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Cookies are small files saved to the users computer’s hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
In addition, these cookies can sometimes be used to deliver adverts relevant to you. Furthermore, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since all browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
The Cookies used on our online services
The cookies we and our business partners use on our online services can be grouped into the following categories:
Essential cookies: Some of the cookies on our online services are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie that enables you to log into your account on the website, or one which allows communication between your browser and the website.
Website functionality cookies: These cookies enable you to browse our online services and use features such as shopping baskets and wish lists.
Website analytics cookies: We use these cookies to measure and analyse how our customers use our online services. An example is counting the number of different people visiting our website or using a particular feature, rather than the total number of times the site or feature is used. This allows us to continuously improve our online services and your shopping experience.
Customer preference cookies: When browsing or shopping online, our online services will remember preferences you make (for example your user name, language or location). This improves your experience and makes your browsing simpler, easier and more personal to you.
Social sharing cookies: When browsing or shopping online, our online services will remember preferences you make (for example your user name, language or location). This improves your experience and makes your browsing simpler, easier and more personal to you.
Facebook (custom based Audiences)
Google (Adwords remarketing), find out more information about how Google uses your information in their policy > https://policies.google.com/technologies/ads
Additional information about Data collection and processing
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their independent privacy policies.